Shipping policy
Thank you for shopping with Husn e Laila. Below are the terms and conditions that make up our shipping policy.
Processing Time
All orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your order confirmation email.
You will receive another notification once your order has been shipped.
Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout.
Estimated delivery times:
- Local Shipping (Pakistan): 3–7 business days
- International Shipping: 7–15 business days
Delivery times are estimates and may vary depending on your location and external factors.
Shipping Confirmation & Order Tracking
Once your order has shipped, you will receive a shipping confirmation email with a tracking number so you can follow your package.
Delays
Please note that delays may occur due to:
- High order volumes
- Courier issues
- Customs processing (for international orders)
- Public holidays or unforeseen circumstances
We are not responsible for delays caused by shipping carriers.
Shipping Address
Please ensure that your shipping address is correct and complete at checkout.
We are not responsible for orders delivered to incorrect addresses provided by the customer.
Customs, Duties & Taxes (International Orders)
Husn e Laila is not responsible for any customs duties, taxes, or import fees applied to international orders. These charges are the responsibility of the customer.
Lost or Stolen Packages
We are not responsible for lost or stolen packages once they are marked as delivered by the shipping carrier.
If you experience an issue, please contact the courier directly. You can also reach out to us for assistance.
Damaged Items
If your order arrives damaged, please contact us immediately at:
Include your order number and photos of the item so we can resolve the issue quickly.
Contact Us
If you have any questions about your order or shipping, feel free to contact us: